Digital Out-of-Home Networks by Venue
More Than 90% of Shopping Transactions Take Place Inside a Physical Retail Store
There’s a lot of hype and misinformation about consumer shopping habits regarding mobile devices and online ecommerce, but the fact remains that more than 90% of all shopping transactions still happen inside physical retail locations. Only 1.6% of consumers have actually made purchases on a smartphone, according to a recent report by the U.S. Department of Commerce, and the same data found that less than 7% of retail purchases were made online.
Physical retail environments are successfully competing with the online world by elevating customer experience and providing a reason for consumers to visit a physical retail stores. Retailers are deploying new technologies, such as digital signage to inform and engage shoppers and increase brand awareness. Digital signage helps shoppers to make better buying decisions by streamlining the shopping experience while providing a deeper emotional connection to their brand.
Retailers are deploying digital signage networks to fill a variety of tasks and in the process reduce the need for additional sales staff. Digital signage can function as part of an assisted selling solution connecting consumers and sales associates to inventory. Retailers are using digital signage screens to provide immersive experiences for consumers by combining multimedia, interactive touchscreens, social and mobile connectivity. Retailers are also increasingly using large-scale video walls, which are a real head-turner and attract shopper’s attention at street-level. Additional applications include wayfinding and virtual storefronts that enable shoppers to browse a retail catalog after hours and order merchandise using their smartphone.
Consumers are gravitating to retailers that deliver personalized service, according to survey by TimeTrade, which projects that store traffic will continue to remain strong in 2016. More than 70% of survey respondents said they were planning to shop in-store as much as last year, and 18% expecting to shop in-store even more than in 2015. However, the emergence of the on-demand economy, in which brands are increasingly delivering more personalized goods and services, gives shoppers more leverage and is heightening expectations. TimeTrade’s survey found a growing disconnect between customer expectations and current service offerings, which presents an opportunity for retailers to tailor in-store shopping and provide more “concierge” experiences.
DOOH by Venue: Digital Signage
- By SMD Editor on November 13, 2014
Whole Foods Market is using interactive digital signage to connect with customers at its newest store in Alpharetta using touchscreen enabled installations in key shopping locations throughout the store.
- By SMD Editor on June 26, 2014
Orlando’s Orange County Convention Center (OCCC) has just installed 66 digital wayfinding displays to help convention attendees find their way through the massive complex.
- By SMD Editor on May 9, 2014
Bloomberg’s Hub is a high tech digital lounge aimed at business travelers that displays multiple streams of market-moving news headlines and financial information.
- By SMD Editor on May 8, 2014
Oakley has just opened a new flagship store in NYC that features a ceiling mounted multimedia installation with 27 LCD digital signage screens suspended across the length of the ceiling.
- By SMD Editor on April 21, 2014
It’s been more than a decade since retailers first started using digital signage displays and it’s become clear that some installations work better than others depending on a retailer’s overall concept, physical space, traffic, and visual merchandising strategy.
- By SMD Editor on March 13, 2014
Retailers are increasingly turning to interactive technologies to enhance customer experience and increase brand engagement.
- By SMD Editor on December 2, 2013
Let’s say goodbye to mundane retail and hello to the new interactive playground. That’s exactly what Verizon has created with the launch of their first Verizon Destination Store concept
- By SMD Editor on September 17, 2013
The Kennedy Space Center’s new 90,000 square foot Shuttle Atlantis Exhibit opened to the public this past June with the Atlantis spacecraft, the last shuttle to enter space, as its main attraction.
Free Trend Report: Why Location Is the New Currency of Marketing
Finding effective ways to deliver branded messages in today’s complex media environment is one of the biggest challenges facing advertisers. Traditional methods of advertising have become less effective as consumers spend less time in places where marketers have traditionally had an advantage in reaching them. In addition, consumer attention has fragmented across multiple channels as media options and device platforms increasingly diversify.
Active consumers spend money, and while they are going about their daily routine, they are also actively looking for information. According to Google, more than 50% of all mobile searches have local intent, and 17% of search happens while consumers are on the go.
Digital Out-of-Home (DOOH) advertising, also known as Digital Place-based (DPb) media, utilizes strategically placed, networked digital signage displays to reach on-the-go consumers while they are outside of their home with highly targeted messages. Location-based mobile and digital out-of-home media are part of a larger multiscreen ecosystem that effectively amplifies brand messages to create a deeper level of engagement with active consumers.
Why Location Is the New Currency of Marketing is aimed at CMOs, media buyers and strategists and provides insight into why marketers are increasingly shifting their advertising dollars to these rapidly emerging media platforms.
Highlights from Why Location Is the New Currency of Marketing include:
- The Connected Consumer
- Leveraging the Moment
- Multiscreen Campaign Planning
- Amplifying Reach With DOOH Media